These Terms & Conditions apply to all gift vouchers issued by Get Lost
Powerboat Training Ltd for RYA-recognised powerboat and personal watercraft
(PWC/Jetski) training courses.
By purchasing, receiving or redeeming a voucher, the purchaser and voucher
holder agree to the following terms.
- Validity
- Gift vouchers are valid for 12 months from the date of purchase, unless
otherwise stated on the voucher. - The expiry date is strictly enforced. Once expired, vouchers cannot be
extended, reissued, reactivated, or redeemed. - It is the voucher holder’s responsibility to ensure the voucher is used
within the validity period. - Booking & Redemption
- Vouchers must be redeemed by contacting Get Lost Powerboat Training
Ltd to book a course in advance. - All course dates are subject to availability; holding a voucher does not
guarantee a space on any specific date. - Voucher details must be provided at the time of booking.
- Once a voucher has been used to book onto a course, that booking
becomes subject to our standard cancellation and rescheduling policy. - RYA Requirements
- All courses delivered by Get Lost Powerboat Training Ltd comply with
Royal Yachting Association (RYA) standards and requirements. - Voucher holders must meet the eligibility criteria for the relevant RYA
course, including:
○ Minimum age requirements
○ Physical fitness to participate safely
○ Ability to follow safety briefings and instructor directions
- RYA certificates are awarded only when the student meets the required
competence level. A voucher or course booking does not guarantee
certification. - Transfers
- Vouchers are transferable to another person, provided the recipient meets
the RYA eligibility criteria for the course. - The voucher holder is responsible for notifying us if the voucher is given
to another individual. - Refunds
- All gift vouchers are non-refundable.
- No refund, partial refund, or credit will be given for:
○ Unused vouchers
○ Expired vouchers
○ Vouchers purchased in error
○ Vouchers that cannot be used due to the recipient’s availability,
travel, or personal circumstances
○ Vouchers that have been partially redeemed - These conditions apply regardless of whether the course places are
ultimately used. - Weather, Safety & Operational Changes
- Get Lost Powerboat Training Ltd may postpone or cancel a course due to
weather, sea state, equipment issues, or any circumstance affecting safety
or course quality. - If we cancel a course, the voucher holder may rebook another available
date within the original voucher validity period. - No extensions or compensation will be provided due to cancellations
caused by weather or operational factors, as these are outside our control
and form part of normal marine training conditions. - Lost or Stolen Vouchers
- Lost or stolen vouchers cannot be replaced.
- Proof of purchase may be required if a voucher is reported missing.
- Use of Vouchers
- Vouchers have no cash value and cannot be exchanged for cash or credit.
- Vouchers cannot be used in conjunction with other offers or discounts
unless explicitly stated. - Vouchers may be used for the specific course purchased or, if agreed by
us, applied toward a different course of equal or higher value (additional
charges may apply). - Safety & Conduct
- Participants must follow all safety briefings and instructions given by our
RYA-qualified instructors. - We reserve the right to remove a participant from a course if their
behaviour, fitness, or ability poses a safety risk. No refund or credit will
be issued in such cases. - All activities take place in a dynamic marine environment; participants
accept the inherent risks involved in powerboating and PWC operation. - Liability
- Get Lost Powerboat Training Ltd accepts no liability for loss, damage,
injury, or expense arising from the participant’s failure to follow instructor
directions or from circumstances beyond our control. - Personal belongings brought onboard are at the participant’s own risk.
- Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and
any disputes will be handled under this jurisdiction.